Business Operations Lead

What you’ll tackle

• Be the business's source of truth: Build and maintain dashboards and reporting that give GTM, Finance, and leadership real-time visibility into what's working, what's at risk, and what decisions need to be made.
• Identify and close ownership gaps: Find the processes that fall between GTM, Finance, and Operations and design the system of record, the workflow, or the automation that resolves them.
• Lay the data governance foundation that makes AI-powered analysis reliable: unified infrastructure, quality inputs, and tools that share data rather than operate in silos.
• Build and deploy AI-native workflows across the revenue funnel: signal-based routing, GenAI-assisted pipeline inspection, agentic deal tracking, and automated data hygiene that doesn't burden reps.
• Partner closely with GTM, including revenue forecasting, quota and territory design, and pipeline health.
• Support the business planning cycle: Provide the data infrastructure, modeling, and operational analysis that underpins Annual Planning, headcount decisions, and goals tracking, so leadership can make faster, better-informed calls.

What makes you a great match

• 7+ years in business operations, revenue operations, or GTM strategy at a high-growth company — you've seen what good looks like and know how to build toward it
• You've built and deployed AI-native workflows in a GTM or business operations context — not experimenting with AI, running it in production
• Fluent in modern GTM and analytics tooling (Salesforce, Gong, Clay, Dust, Metabase or equivalent) with strong opinions about how they should connect
• Comfortable with SQL and confident getting into the data yourself rather than waiting for an analyst
• You think cross-functionally by default — you don't just optimize the revenue funnel, you ask what's happening upstream and downstream of it
• You're comfortable with ambiguity and unfinished infrastructure — and you see a blank canvas as an opportunity, not a blocker
• You think like an owner: you bring solutions, name tradeoffs, and don't wait to be asked
• You communicate clearly and build trust across functions; you know that getting things done means bringing people with you

What you’ll get

• Competitive salary and meaningful equity
• Onsite culture in San Francisco with annual global offsites for strategy and team bonding
• Unlimited vacation and generous parental leave
• Monthly wellness stipend (mental and physical)