Leads end-to-end enterprise product development for agent-tool infrastructure, owning customer touchpoints, technical decisions, codebase contributions, and prioritization to scale from 5 to 50 enterprise customers. Requires strong engineering judgment, product shipping experience, and developer tools background.
Salary not listed
On-siteProduct Management
About the role
Responsibilities
Own every enterprise customer touchpoint—weekly syncs, pre-sales technical validation, POC support—and make product calls in real time without escalating
Live in the codebase enough to write design docs, estimate build complexity, and call out when a customer request is architecturally wrong
Triage enterprise requests against the backlog, sequence tradeoffs, and commit to timelines you can defend
Push back on customers when their ask doesn’t make sense—and do it in a way that builds trust
Set the enterprise quality bar: features can ship slower than PLG, but nothing ships broken
Build the enterprise playbook, escalation paths, and processes we don’t have yet
Work daily with Head of Revenue, Head of Engineering, and solutions team to translate customer pain into engineering priorities
Requirements
Shipped product and can hold your own in an architecture discussion—engineers need to respect your judgment
Made hard product calls under pressure: killed a feature mid-build, told a strategic customer their approach was wrong, shipped a v1 that deliberately left things out
Carry enough confidence that enterprise buyers and senior engineers both trust you in the room
Think in systems and tradeoffs, not feature requests
Probably started something, sold something, or run a P&L
Developer tools or infrastructure background
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