Enterprise Product Engineering Lead
Leads end-to-end enterprise product development for agent-tool infrastructure, owning customer touchpoints, technical decisions, codebase contributions, and prioritization to scale from 5 to 50 enterprise customers. Requires strong engineering judgment, product shipping experience, and developer tools background.
About the job
Responsibilities
- Own every enterprise customer touchpoint—weekly syncs, pre-sales technical validation, POC support—and make product calls in real time without escalating
- Live in the codebase enough to write design docs, estimate build complexity, and call out when a customer request is architecturally wrong
- Triage enterprise requests against the backlog, sequence tradeoffs, and commit to timelines you can defend
- Push back on customers when their ask doesn’t make sense—and do it in a way that builds trust
- Set the enterprise quality bar: features can ship slower than PLG, but nothing ships broken
- Build the enterprise playbook, escalation paths, and processes we don’t have yet
- Work daily with Head of Revenue, Head of Engineering, and solutions team to translate customer pain into engineering priorities
Requirements
- Shipped product and can hold your own in an architecture discussion—engineers need to respect your judgment
- Made hard product calls under pressure: killed a feature mid-build, told a strategic customer their approach was wrong, shipped a v1 that deliberately left things out
- Carry enough confidence that enterprise buyers and senior engineers both trust you in the room
- Think in systems and tradeoffs, not feature requests
- Probably started something, sold something, or run a P&L
- Developer tools or infrastructure background
- Enough engineering to navigate a codebase, estimate timelines, and have a technical opinion that holds up
Skills
Product Architecture, Design Docs, Codebase Navigation, Timeline Estimation, Developer Tools, Infrastructure, Technical Tradeoffs, Pre-Sales Validation, Poc Support, Systems Thinking
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