Business Development Representative

What you'll do every day

• Engage self-storage facility owners and operators via outbound phone, email, and text to understand their business challenges and introduce Storable solutions.
• Make ~25 highly strategic outbound calls per day, supplemented by additional multi-channel outreach (email, LinkedIn, and other touchpoints) to generate high-quality sales pipeline.
• Qualify inbound and outbound leads, uncovering pain points and aligning them to the right products, sales reps, and sales motions.
• Use Salesforce to track activities, manage your pipeline, and capture detailed notes on every customer interaction.
• Partner closely with Account Executives by delivering clear discovery notes and context that set them up for effective demos and proposals.
• Run targeted outbound campaigns to our existing customer base to uncover cross-sell and upsell opportunities.
• Prospect into new regional markets and accounts to create net-new opportunities with storage owners and operators.
• Test and iterate on messaging, value propositions, and outreach tactics, documenting what works so the broader team can adopt it.
• Use AI-powered tools to research accounts, personalize outreach, and refine messaging to improve connect rates and conversion rates.
• Use AI and automation within Salesforce and other tools to prioritize your day, streamline follow-ups, and continuously improve your productivity.

What you need to bring

• 1+ years in SaaS sales or customer-facing support, ideally in a fast-growing environment, or comparable work experience.
• Experience working with a CRM such as Salesforce, plus familiarity with tools like Zendesk, Google Workspace, and Microsoft Office.
• Strong verbal and written communication skills across phone, email, and text.
• Strong time-management, organization, and multitasking skills, with the ability to simplify and scale your own processes in a remote environment.
• Comfort operating in ambiguity, making sound judgments in the moment, and turning learnings into repeatable best practices.
• Demonstrated experience using AI tools to improve the quality, speed, or output of your work, or a clear willingness to learn and adopt them quickly.

Bonus points

• Experience with the self-storage industry.
• Hands-on experience with Salesforce as a daily system of record.
• Experience using sales engagement or AI-powered prospecting tools (for example, Outreach, Salesloft, Apollo, Gong, or similar).