Analyst Relations
Build and lead analyst relations for ElevenAgents in North America, driving Gartner Magic Quadrant inclusion, shaping narratives for voice/chat agents and related AI platforms, and maintaining trusted relationships with analysts from Gartner, Forrester, and IDC. Requires hands-on experience with AR programs and MQ/Wave processes in enterprise/AI/CX tech.
About the job
Responsibilities
- Build and run the analyst relations function for ElevenAgents in North America from the ground up.
- Develop a real point of view that analysts trust, getting them ahead of where ElevenAgents is taking the market as an enterprise-grade platform for deploying voice and chat agents at scale.
- Work directly with Growth, Research, and Field Deployment Engineering teams to understand product direction and turn it into narratives analysts can act on.
- Drive first Magic Quadrant inclusion with Gartner; build similar coverage with Forrester and IDC in 2027.
- Shape category narrative across multiple product lines (ElevenAgents, ElevenCreative, ElevenAPI) to create a coherent market position.
- Prep executives and technical leads for analyst inquiries and briefings.
- Build ongoing cadence including newsletters, check-ins, and event presence (e.g., Gartner IT Symposium) to keep analysts current.
Requirements
- Experience running or building an analyst relations function, ideally in enterprise software, AI, or CX/contact center technology.
- Direct, hands-on experience taking a company through a Gartner Magic Quadrant or Forrester Wave, including deep knowledge of the submission process.
- Ability to shape category narratives for a company spanning multiple product lines.
- Comfortable prepping executives and technical leads for briefings and maintaining analyst relationships.
Nice-to-Haves
- Experience covering agentic AI, voice AI, or conversational AI categories specifically.
Compensation/Benefits
- Innovative culture with opportunities to define the trajectory of AI.
- Annual discretionary learning & development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend (if not near a hub).
- Growth paths: expand from North America to global remit; grow into broader analyst and industry relations leadership role.
Skills
Analyst Relations, Gartner Magic Quadrant, Forrester Wave, Enterprise Software, AI, Cx Technology, Contact Center Technology, Category Narrative Development, Executive Briefing
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