F2San Francisco, CAAI Deployment Strategist supports sales and customer success by addressing technical questions, performing prompt engineering for LLMs, handling due diligence, light implementations like SSO, and providing customer feedback to engineering. Requires experience with AI tools, enterprise security, and strong communication skills.
Lead and coach a team of Implementation Architects while personally handling complex customer billing integrations and post-sales technical delivery at Orb. Requires 5+ years technical post-sales experience, 3+ years managing teams, strong API/SQL/integration skills, and the ability to translate business needs into technical architecture.
Implementation Architect on the Customer Success team, owning post-sales technical journeys for customers. Lead billing integrations, map complex pricing models to Orb's platform, troubleshoot issues, and advocate for product improvements based on customer patterns. Requires 4+ years technical post-sales experience, strong API/integration knowledge, and SQL proficiency.
Own complex enterprise implementations, partner with engineers to design solutions, drive adoption, and collaborate with product on roadmap for a telemetry platform.
Trusted advisor guiding payers and providers through healthcare pricing data and negotiations. Requires 3+ years in healthcare data and payer-provider contracting, plus strong analytics and data visualization skills.
As a Customer Engineer, you will support the technical relationship with customers across pre-sales, implementation, onboarding, and support. This role involves understanding Column's technology deeply to partner effectively with customers, assisting in building internal tooling, and gathering product feedback.