Solutions Engineer, Payer/Provider

Responsibilities

• Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team
• Educate customers through various channels such as email, blog posts, and webinars, ensuring they have the knowledge they need to succeed
• Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data
• Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction
• Guide customers in migrating our data to their platforms and tools, adapting to diverse local environments
• Collaborate closely with the product team, ensuring customer feedback drives our product development
• Work hand in hand with our data engineering team, designing robust data structures and reliable data pipelines
• Seek and prioritize technical feedback by engaging with customers

Requirements

• 3+ years of experience in healthcare data, such as revenue cycle/claims, patient access, quality data, or interoperability
• 3+ years of experience working in payer-provider managed care contracting
• Analytical, problem-solving, mathematical, and creative thinking skills
• Excellent organizational and communication skills
• Drive to put out consistent high quality/accurate work at a fast pace
• Communication and collaboration skills across seniority levels and functions
• Excellent written communication and interpersonal skills
• Expertise in data modeling, large-scale data processing, and Excel
• Experience with visualization tools (Looker, Tableau)

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget
• Paid biannual in-person company summits
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave
• Annual $1,200 learning & development stipend