Skip to content
GlimpseGlimpseNew York, NY

Deduction Analyst

Investigates retailer deductions, validates claims, and manages disputes to recover revenue for CPG brands. The role requires at least two years of deductions or related accounts receivable experience, strong analytical judgment, and familiarity with ERP systems and Excel.

85k – 130k/yr
On-site2+ YOERevenue Operations

About the role

Responsibilities

  • Investigate and validate retailer chargebacks, including promotions, shortages, pricing discrepancies, freight, compliance, returns, and damaged goods.
  • Evaluate supporting documentation such as invoices and proof of delivery to determine claim validity.
  • Use final decisions to help train AI models on complex deduction scenarios.
  • Partner with Engineering and Product teams to improve the platform and translate deduction workflows into automated features.
  • Prepare, submit, and manage deduction disputes through retailer portals through resolution.
  • Collaborate with Customer Success and Operations to understand trade programs, identify root causes, and reduce revenue leakage.
  • Maintain accurate records, document best practices, and help build scalable operational processes.

Requirements

  • 2+ years of experience managing retailer deductions, trade deductions, accounts receivable, chargebacks, or deduction resolution within a CPG company.
  • Strong understanding of retailer deduction types and customer claims.
  • Experience researching deductions and determining whether claims are valid.
  • Experience preparing, submitting, and following deduction disputes through resolution.
  • Strong analytical and problem-solving skills, exceptional attention to detail, and sound judgment.
  • Ability to manage high case volume while maintaining accuracy, organization, and timely follow-up.
  • Clear cross-functional and customer communication skills.
  • Experience with ERP systems such as SAP, NetSuite, Oracle, or Microsoft Dynamics, and Microsoft Excel.

Nice-to-haves

  • Experience in or selling into CPG, food and beverage, health, or beauty industries.
  • Familiarity with deductions, trade finance, or retail supply chain workflows.
  • Experience with retailer portals such as Walmart, Target, Kroger, Costco, or Amazon.
  • Experience working alongside automation or AI-enabled operational tools.
  • Comfort working in a fast-paced, in-person startup environment.

Compensation and Benefits

  • Competitive salary with meaningful equity.
  • In-person team in New York City.
  • Direct impact at a rapidly growing company.
  • Opportunity to help shape AI-powered finance and operations workflows.

Skills

SAPNetSuiteOraclemicrosoft dynamicsExcelartificial intelligenceretailer portalsaccounts receivablechargebackstrade finance

Similar roles

Revenue Operations jobs
Thatch

Operations Specialist

ThatchAustin, TX

Operations Specialist supporting payment reconciliation, daily workflows, and process improvements for a health insurance platform. Requires 1-3 years operations experience in fast-growing startups, strong analytical skills, and a bachelor's degree.

85k – 100k/yrOn-site1+ YOERevenue Operations
Astra

FinOps Analyst

AstraUnited States

Finance Operations Analyst responsible for AP/AR, reconciliations, month-end close, financial reporting, and cost optimization in a fintech payments platform. Requires 2+ years finance/accounting experience, accounting knowledge, and proficiency with spreadsheets and ERP systems.

90k – 120k/yrRemote2+ YOERevenue Operations
Norm Ai

Billing Associate

Norm AiNew York, NY

Support financial operations at Norm Law by preparing and processing client invoices, reviewing matter entries, managing accounts receivable, and improving billing workflows with AI and automation. Requires 3-5+ years of legal billing experience, strong Excel skills, and AI fluency.

90k – 120k/yrHybrid3+ YOERevenue Operations
EliseAI

Revenue Operations Associate

EliseAINew York, NY

Builds and manages Revenue Operations tech stack including Salesforce and HubSpot integrations, improves Sales/Marketing processes, ensures data integrity with SQL, and drives GTM initiatives in a fast-scaling SaaS environment. Requires RevOps experience and scrappy problem-solving.

90k – 140k/yrOn-siteRevenue Operations
Datadog

Sales Revenue Analyst - NYC

DatadogBoston, MA

Manage monthly sales commission processes, analyze compensation data, and optimize systems to support global sales compensation and revenue recognition at a high-growth SaaS company.

75k – 110k/yrHybrid1+ YOERevenue Operations