Communications Lead, Platform

Key responsibilities

• Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news
• Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy
• Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between
• Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it
• Work across press, social, owned, and community channels, with the judgment to know which one carries a given moment and when to coordinate more than one at once

Minimum qualifications

• Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products
• An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy
• Strong instincts for which product moments deserve the spotlight and which don't, and genuine curiosity about what makes a launch land
• A demonstrated ability to operate with high agency and low ego, with a bias to action

Preferred qualifications

• 8-10 years of experience in communications, PR, or product marketing
• Communications experience at a developer platform, API-first, or enterprise software company
• Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem
• Experience managing communications for AI or ML products
• Are very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early

Annual Salary:

$255,000—$320,000 USD

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.