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StripeStripeSouth San Francisco, CA

Manager, Solution Architecture Platforms

Leads a pre-sales Solutions Architecture organization, shaping segment strategy, developing customer and executive relationships, and partnering across teams to drive growth. Requires 10+ years in technical sales, consulting, implementation, or GTM, including 3+ years of pre-sales leadership and experience with APIs or payments.

Salary not listed
On-site10+ YOESales Engineering

About the role

Responsibilities

  • Partner with cross-functional stakeholders as a business and technical thought leader to drive segment strategy and execution.
  • Recruit, hire, lead, retain, and coach a world-class pre-sales team; advocate for the Solutions Architecture team.
  • Align with segment leadership to understand trends and share insights with leadership and product teams.
  • Foster a positive, growth-oriented team culture and motivate Solutions Architects in a fast-paced environment.
  • Define and drive team success by enabling upsell and cross-sell motions with existing business.
  • Partner with Sales, Marketing, Professional Services, Partners, Product, and Development teams on go-to-market initiatives that improve user outcomes and drive revenue retention and growth.
  • Build executive relationships, establish credibility with decision-makers, and lead executive briefings and customer engagements.
  • Champion customer needs internally to influence product direction and feature priorities.
  • Drive collaboration across teams and support complex evaluations, problem-solving, and challenging customer environments.
  • Build processes to measure Solutions Architecture team performance and impact.
  • Monitor industry trends and competitive dynamics to shape user-engagement strategy.
  • Represent the company at industry events, conferences, and customer business reviews.
  • Serve as an escalation point for pre-sales and post-sales technical issues.

Requirements

  • 3+ years of pre-sales leadership experience.
  • 10+ years of experience in a technical sales, consulting, implementation, or go-to-market function.
  • Track record of building and leading high-performing Solutions Architecture or engineering teams, ideally in SaaS or usage-based businesses.
  • Energy, enthusiasm, and passion for customer success.
  • Technical sales experience with APIs and/or payments industry experience.
  • Strong executive presence and ability to build deep relationships with users.
  • Bachelor's degree or equivalent military experience.
  • Willingness to travel approximately 25% of the time.

Nice-to-have

  • Experience working with SaaS platform business models.

Skills

Solutions ArchitectureTechnical SalesPre-SalesAPIsPaymentsSaaSgo-to-marketsalesMarketingprofessional servicesProduct Managementexecutive engagementCustomer SuccessUpsellingCross-Selling

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