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Business Operations Manager

Leads cross-functional operational projects, builds financial models, conducts analysis, and implements AI tools to drive efficiency and scale business at a high-growth tech company. Requires 2-5 years experience in ops or strategy and bachelor's degree.

Santa Monica, CABusiness OperationsOnsite2+ YOE

About the role

What You'll Do

  • Lead strategic, cross-functional operational projects from concept to completion
  • Conduct market research, competitive analysis, and business case development to inform growth decisions
  • Build financial models and perform ROI analysis to support strategic initiatives and resource allocation
  • Identify inefficiencies and design scalable systems that improve collaboration, transparency, and execution
  • Partner with teams across Sales, Product, Client Success, and Finance to operationalize new initiatives and improve day-to-day performance
  • Create and maintain operational metrics, dashboards, and KPI frameworks to track business performance
  • Implement and manage AI-driven tools and automation workflows that increase leverage and reduce manual work
  • Drive documentation, communication, and accountability for key company priorities
  • Support leadership with data-driven insights, executive reporting, and stakeholder management to inform faster and more confident decision-making

Requirements

  • Bachelor's degree in Business, Engineering, Economics, or related quantitative field; MBA preferred
  • 2–5 years of experience in business operations, management consulting, investment banking, corporate strategy, or similar strategic project management role
  • Experience at high-growth tech companies or startups strongly preferred

Who You Are

  • A systems-minded operator who can see both the details and the bigger picture
  • Brings a design thinking mindset — curious, empathetic, and creative in solving operational challenges with simplicity and impact
  • Analytical and data-driven with advanced Excel/Google Sheets modeling
  • Experienced with business intelligence tools (Tableau, Looker, PowerBI) and familiar with CRM systems
  • Skilled in financial analysis, business case development, and understanding unit economics
  • Excellent communication and presentation skills, with experience presenting to executive stakeholders
  • Emotionally intelligent, grounded, and collaborative — you build trust quickly across functions
  • Highly organized with a bias for action and an instinct for clarity amid complexity
  • Comfortable using or experimenting with AI tools and automation platforms (ChatGPT, Notion AI, HubSpot, etc.)
  • Experience with process improvement methodologies (Lean, Six Sigma) or OKR frameworks a plus
  • Energized by creativity, adaptability, and building in motion

The Perks

  • Paid Health Benefits ($0 Premiums)
  • Dental, Vision, Life plans
  • Open Vacation
  • 401k (50% match up to 3%)
  • Paid Equipment
  • Education Stipend
  • Paid Holidays & Birthdays Off
  • Parental Leave
  • Team Offsites / Events
  • Ticket hookups!

Skills

ExcelGoogle SheetsTableauLookerPowerbiCRMFinancial ModelingAI ToolsChatGPTHubSpot

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