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Business Operations

Partner with CEO and Chief of Staff on financial planning, operations, and special projects. Build models, dashboards, and KPI frameworks to drive company-wide decision-making.

New York, NYBusiness OperationsRemote1+ YOE

About the role

Responsibilities

  • Partner with the Chief of Staff and CEO on financial planning, budgeting, and business operations, providing visibility into company performance and growth opportunities.
  • Build the models, dashboards, and KPI frameworks that drive decision-making across the company, identifying opportunities, risks, and areas for improvement.
  • Evaluate build-vs-buy decisions through market research, financial analysis, and strategic assessment, delivering clear recommendations to leadership.
  • Identify operational bottlenecks and design scalable processes that enable the business to grow efficiently alongside the technology.
  • Lead complex, cross-functional special projects from concept to execution (e.g., evaluating new market entry strategies, optimizing customer pipelines, or structuring vendor opportunities).
  • Take ownership of the company’s highest-priority operational challenges, stepping into whatever the business needs as we scale.

Qualifications

  • 1-3+ years in strategy consulting, business operations, finance, or other analytical/strategy roles
  • Advanced Excel skills; financial modeling is second nature
  • Comfortable building dashboards and doing lightweight data analysis
  • Strong organizational skills with the ability to juggle multiple priorities without dropping anything
  • Clear, concise written communicator; can produce a clean report or memo with minimal editing
  • Thrives in ambiguity; can take an unclear ask and turn it into a finished work product with minimal hand-holding
  • High ownership, low ego: no task is beneath you if it moves the company forward
  • Bias for action: you move fast, follow through, and default to doing rather than waiting
  • Experience at a startup or early-stage company is a plus

Skills

ExcelFinancial ModelingDashboard BuildingData AnalysisKpi FrameworksFinancial PlanningBudgetingMarket ResearchStrategic AssessmentCross-Functional Project Management

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