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Billing Coordinator

Handles high-volume billing operations including invoicing, ticket management, error resolution, and process improvements in a remote legal tech environment. Requires 1+ years billing experience and proficiency in Zendesk, Slack, Google Workspace.

42k – 48kUnited StatesBusiness OperationsRemote1+ YOE

About the role

Responsibilities

  • Process invoicing for providers and firms with speed and precision in billing systems.
  • Handle tickets and Slack requests with urgency while meeting SLA expectations.
  • Enter orders, generate invoices, and verify details to ensure error-free processing.
  • Route billing inquiries to the right teams and keep requests moving without delays.
  • Investigate issues, correct errors, and maintain workflow continuity.
  • Ensure all client and provider documentation is complete and audit-ready.
  • Identify inefficiencies and help streamline billing workflows.

Requirements

  • 1+ years of high-volume billing, invoicing, or data entry experience (legal or court reporting a plus).
  • Tech-savvy, quick to learn new systems.
  • Comfortable managing tickets and communication in Google Workspace, Zendesk, and Slack.
  • Organized, adaptable, thrive in fast-paced remote environment.

Compensation

  • Competitive pay of $20–$23 per hour.

Skills

ZendeskSlackGoogle WorkspaceBilling SystemsInvoicingData Entry

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