Senior GTM Systems Manager
Own the architecture and evolution of Karat’s GTM technology ecosystem across marketing, sales, customer success, and operations. The role requires 5+ years in revenue or business systems operations, deep Salesforce expertise, and experience building scalable automations, integrations, reporting, and AI-enabled processes.
About the job
Responsibilities
- Own the end-to-end architecture of Karat's go-to-market technology stack, from lead generation through implementation and expansion.
- Design and optimize workflows across the full customer lifecycle; serve as the primary architect for Salesforce and related GTM systems.
- Establish scalable system governance, data standards, and integration frameworks across GTM tools.
- Identify and implement AI-powered automations that reduce manual work and improve efficiency across revenue operations.
- Design scalable operational processes across Marketing, Sales, Customer Success, and interview operations, including lead management, routing, pipeline management, and forecasting.
- Build reporting frameworks and dashboards that support executive decision-making, funnel analysis, and capacity planning.
- Translate complex operational data into clear, actionable recommendations for business leaders.
- Continuously evaluate emerging technologies for their potential to create operational scale and competitive advantage.
Requirements
- 5+ years in Revenue Operations, Sales Operations, Marketing Operations, Business Systems, or a related discipline.
- Deep expertise with Salesforce and modern GTM tools; strong experience designing and managing complex GTM technology ecosystems.
- Proven ability to build workflows, automations, and integrations at scale in a high-growth B2B SaaS environment.
- Experience supporting both sales and post-sale organizations across the full customer lifecycle.
- Strong analytical and problem-solving skills; comfortable translating data into operational recommendations.
- Experience leveraging AI to improve business operations and decision-making.
- Ability to operate independently and drive work forward in an ambiguous, fast-moving environment.
Skills
Salesforce, Revenue Operations, Sales Operations, Marketing Operations, Business Systems, Gtm Tools, Workflow Automation, Integrations, Artificial Intelligence, Data Governance, Reporting Dashboards, Pipeline Management, Forecasting, B2B SaaS
Similar jobs
Revenue Operations jobs
Supabase
Remote
Own the operational and technical backbone for Supabase's fast-scaling Partnerships org. Design systems, processes, reporting, and build internal tools/automations using AI-assisted development while contributing to partner strategy and cross-functional alignment.
Prompt Health
Remote
Own the marketing operations infrastructure, attribution, automation, CRM integrity, and martech integrations for a remote RevOps team. The role requires 5+ years of experience, deep HubSpot expertise, AI-enabled workflow automation, and strong funnel analytics capabilities.
Vanta
Remote
Owns top-of-funnel GTM strategy and operations for Vanta’s Upmarket Sales organization, managing lead routing, territories, account pairing, and seller coverage. The role requires 10+ years of operations experience, strong analytical and systems thinking, and the ability to lead complex cross-functional initiatives.
Virta Health
Remote
Leads a team handling healthcare accounts receivable follow-up and denial resolution while managing a Tier 3 portfolio directly. The role requires 4+ years of RCM collections experience, team mentorship, advanced Excel, payer and coding expertise, and proficiency with healthcare systems.
Virta Health
Remote
Leads healthcare revenue cycle billing implementations and charge-entry operations, managing complex payer configurations, contractors, reconciliations, and process improvements. Requires 3–5+ years of healthcare RCM experience and expertise with payer policies, coding, and systems including Athena, Zuora, Salesforce, and JIRA.