Application Specialist

What you'll do

• Own a pipeline of homeowner applications and move each one through processing
• Collect supplemental information from homeowners through our task/to-do service
• Place orders with third-party vendors for the documentation and reports underwriting needs
• Communicate directly with vendors to track orders, follow up on outstanding items, and resolve issues that come up
• Review all documentation for completeness and accuracy against our guidelines
• Compile the full application package and complete an initial review to determine whether it's ready for underwriting
• Keep our Sales team informed throughout, since they're the homeowner's single point of contact
• Coordinate with our Signing and Funding team to close and fund investments

What you'll bring

• 1-3 years of experience in an applicable role (e.g. loan processing, finance ops, compliance, servicing, paralegal work, and/or application review)
• A track record in roles where success is measured by accuracy, completeness, and efficiency
• Comfort collaborating cross-functionally, building relationships with key stakeholders, and escalating issues as needed
• Strong written and verbal communication skills
• Strong problem-solving skills
• Strong computer and CRM skills, with a preference for Salesforce experience
• Associate's or Bachelor's degree

Compensation and Benefits

• Base salary: $65,000 with additional earning potential through a performance-based monthly incentive
• Meaningful equity
• Generous medical, dental, and vision coverage
• Work-from-home stipend
• Parental leave
• Plenty of paid time off