Senior Software Engineer - Full Stack

Responsibilities

• Build AI agents that review content against customer policies, using configurable agent specs in a durable workflow engine.
• Develop workflow engine nodes on Restate for automation of moderation pipelines, NCMEC reporting, and enforcement actions.
• Enhance review queue tooling UI for moderators: QA overrides, attribute labeling, forms, skills-based routing.
• Create analytics and metrics dashboards with React frontend and Django/GraphQL API.
• Implement two-way user communications integrations (Salesforce, Zendesk).
• Ensure reliability at scale: define SLIs, improve throughput, own oncall.

Requirements

• 5+ years building production software across the stack: Django or similar backend, React or similar frontend, relational databases, message/event systems.
• Experience identifying customer problems and building end-to-end solutions.
• Comfort with high-throughput, data-intensive systems (pipeline throughput, latency, scale tradeoffs).
• Strong point of view on AI tooling for code; fluent and opinionated.
• End-to-end ownership from data model to API to UI.
• Clear written communication for PRs, Slack, customer docs.

Nice to Haves

• Experience in Trust & Safety or abuse prevention.
• Startup/early-stage experience shipping fast with limited resources.
• Familiarity with workflow/automation systems, policy engines, case management tools.
• Enterprise customer-facing engineering experience.

Benefits

• Health, vision, dental benefits.
• 401(k) with employer matching.
• Fully paid commuter benefits.
• Fully stocked office with paid lunch/dinner.