Design and operationalize GTM performance frameworks, incentives, quota programs, and governance for OpenAI's Revenue Operations. Requires 5+ years in RevOps, Sales Ops, or Strategic Finance with strong analytical and program design skills.
239k – 265k
Hybrid5+ YOERevenue Operations
About the role
Responsibilities
Design and operationalize scalable GTM performance frameworks that align team objectives and targets with company growth priorities.
Operationalize incentives and quota programs across GTM roles, including structuring, documenting, and cascading goals and attainment measurement.
Implement and maintain quota governance for assignments and in-year adjustments with consistent policy application.
Support incentive spend stewardship with Finance: forecast, monitor, and reconcile sales performance incentive budgets and outcomes.
Build and operate performance measurement systems: define success metrics, track attainment and program effectiveness (including incentives), and provide recommendations to improve design and execution.
Partner on tools and data workflows for quota and incentive administration; identify opportunities to improve automation, data quality, and scalability.
Requirements
5+ years of experience in Revenue Operations, Sales Operations, Strategic Finance, or GTM Strategy & Operations.
Strong analytical skills with experience in performance measurement, operational program design, or incentive management.
Deep understanding of best-in-class policies and governance related to variable compensation.
Experience supporting performance-based GTM organizations with structured goal & reward programs across sales & post-sales teams.
Expertise with CRM, HRIS, and incentive compensation / performance management platforms (e.g., Salesforce).
Strong communication and project management skills; ability to engage, influence, and align cross-functional teams.
Ability to operate autonomously in a rapidly evolving environment.
Strong organizational skills to prioritize and manage multiple high-impact projects.
Nice-to-Haves
Familiarity with consumption-based or hybrid revenue models.
Basic to intermediate SQL skills for performance analysis, reporting, or operational data workflows.
As a Revenue Operations Manager, you will support and optimize the operations within the Technical Success team, focusing on designing processes to enhance customer experience, optimizing internal workflows, and delivering data-driven insights for strategic decision-making.
239k – 265k
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