Business Intelligence and Research Manager

Responsibilities

• Define and develop business-unit metrics and associated dashboards that quantify the health of the business. This may require implementing and optimizing internal systems to track those metrics.
• Dig into quantitative and qualitative data to deliver strategic and actionable insights on topics like willingness-to-pay, feature trade-offs, and optimal plans structure and tiering. Comfortable writing SQL queries and conducting user interviews.
• Build financial models and projections, appropriately benchmarked with well-founded and sourced assumptions, and track progress towards and deviation from goals. Model the ROI of individual investment decisions, sizing the upside, framing the risk, and pressure-testing assumptions.
• Design studies that surface the "why" behind customer behavior and build models that translate insights into pricing, budgets, and margin plans.
• Present findings and recommendations to the executive team, fielding challenges and incorporating feedback.

Requirements

• 4+ years of consulting, banking, investing, or business intelligence or market research experience.
• Strong analytical aptitude with intuitive thinking in terms of numbers and models; able to quickly execute analyses in Excel or SQL.
• Comfortable with statistical tools and running methodologically sound surveys.
• Fluency with tools and using AI to work faster and smarter with data, with the judgement to know when output is accurate.
• Ability to present findings and recommendations to senior leadership.
• Structured and logical thinker able to quickly get up to speed on new industries, products, and challenges.
• Self-driven and relentlessly proactive.

Nice-to-Haves

• Prior experience running brand surveys and creative testing.

Compensation

• $150,000 - $185,000