Sales Operations Manager
The Sales Operations Manager partners with APAC sales leaders to improve forecasting, pipeline analysis, quota planning, reporting, and data quality across regional sales motions. The role requires 7+ years of sales operations experience, SaaS expertise, strong Salesforce and BI skills, and the ability to work across markets.
About the job
Responsibilities
- Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis, improving the speed and accuracy of leadership insights.
- Champion AI adoption within the regional Sales team through best practices, workflows, and enablement.
- Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones.
- Manage regional operating activities, including quota and crediting decisions and escalations, to deliver actionable insights for Sales and Finance.
- Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership.
- Recommend organization design, headcount, book-of-business carving, and quota decisions across the region.
- Lead regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions.
- Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted.
Requirements
- 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge.
- Proven ability to use AI to improve the speed, accuracy, and scale of sales operations work.
- Experience supporting sales teams across multiple markets or regions, with strong cross-cultural and cross-time-zone flexibility.
- Strong analytical and technical skills, including expertise in Salesforce, BI tools, and building sophisticated spreadsheets, models, and executive presentations.
- Collaborative style and excellent communication skills, with the ability to translate analysis into clear insights and deliver succinct presentations to senior leadership.
Nice to Have
- Advanced analytics skills with expertise in BI visualization tools, specifically Sigma, and working SQL fluency.
- Familiarity with contact and account data-enrichment pipelines and data-provider waterfalls, such as Clay.
Skills
Sales Operations, Artificial Intelligence, SaaS, Salesforce, Business Intelligence, Spreadsheets, Data Modeling, Executive Presentations, Sigma, SQL, Clay, Sales Forecasting, Pipeline Analysis, Sales Dashboards
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