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OpenLoopOpenLoopUnited States

Director of Revenue Systems & AI

Leads architecture, administration, and evolution of GTM tech stack including Salesforce, HubSpot, and AI tools to drive revenue team productivity. Owns CRM implementation, AI strategy, automations, integrations, and team leadership with 8+ years RevOps experience.

Salary not listed
Remote8+ YOEGTM Engineering

About the role

Responsibilities

  • Lead CRM architecture and implementation in Salesforce for Sales and Customer Success, ensuring data model, objects, and workflows support automation and AI.
  • Develop AI strategy and execute AI-powered tools/workflows for lead scoring, forecasting, automated follow-up, and deal insights.
  • Design and deploy automation to eliminate manual work across GTM org.
  • Own full GTM tech stack including Salesforce, HubSpot, call recording/conversation intelligence (e.g., Gong, Chorus), integrations, and governance.
  • Drive data quality, CRM adoption, system reliability, and tool evaluations.
  • Build and lead a Systems team for CRM administration, marketing automation, and GTM tooling.

Requirements

  • 8+ years in Revenue Operations, Sales Operations, or GTM Systems roles.
  • Deep hands-on expertise in Salesforce architecture and implementation.
  • Enthusiasm and practical experience with AI and automation in GTM.
  • Hands-on experience with HubSpot; familiarity with Gong, Chorus or similar.
  • Experience leading CRM migrations or major system transformations.
  • Systems thinker with scalable architecture focus and cross-functional collaboration skills.

Skills

SalesforceHubSpotAIGongChorusCrm ArchitectureAutomationIntegrationsData QualityConversation Intelligence
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