Campaign Operations Manager

Responsibilities

• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization.
• Monitor and analyze the campaign production "supply chain", tracking all key stages, handoffs, and friction points to drive efficiency gains.
• Build and maintain an AI automation roadmap for the campaigns function, identifying high-impact opportunities to replace manual processes with intelligent, scalable solutions.
• Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.
• Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration and adoption.
• Track, analyze, and report on key operational metrics and campaign performance.

Requirements

• 10+ years of demand generation, program management, or campaign operations experience.
• Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end workflows.
• Proven ability to deploy AI-powered solutions within campaigns or demand gen with measurable outcomes.
• Working knowledge of current AI/ML landscape as it applies to campaign operations, including LLMs, agentic frameworks, and intelligent automation platforms.
• Ability to build campaigns and programs from the ground, orchestrating across disparate functions.
• Exceptional presentation, writing, and communication skills.
• Comfort working through ambiguity and driving clarity across complex, global stakeholder groups.

Nice-to-Haves

• Experience at a highly dynamic, fast-growing growth tech company.
• Experience in management consulting or program management roles.
• Hands-on experience deploying AI tools (LLMs, agentic workflows, AI-powered project management, intelligent automation platforms).
• Expert-level grasp of change management.
• Experience with Asana, Monday.com, or Jira for managing complex, multi-phase rollouts.