Senior Product Designer
Senior Product Designer owning design across multiple workstreams in a cross-functional pod for an AI-powered healthcare workflow platform. Designs for workflow builders, operators, and patients across a multi-persona enterprise SaaS product.
About the job
What You'll Do
- Break down problems and articulate your reasoning as you drive from rough concepts to shipped products
- Design how a workflow builder configures an AI-powered automation, how an operator triages failures across hundreds of running workflows, and how the patient on the other end experiences the outreach
- Figure out how a change to one surface propagates through the others
- Communicate work through workflow diagrams, Figma mockups, or rich design-in-code prototypes as the project merits
- Shape what gets built, how it's used, how it works, and how it looks
- Partner with product and engineering to plan, sequence, validate, and iterate
- Design across product surfaces and states
- Communicate design decisions and tradeoffs to cross-functional partners
- Contribute to and evolve our shared design systems, tools, and processes
- Explore new ways of working that help the team learn faster and ship better
What We're Looking For
- Demonstrable experience making complex systems understandable and usable for the people who rely on them
- Experience designing for enterprise SaaS and multiple organizational roles and personas with varied needs, roles, and technical/system fluency
- Experience designing developer tools, platform products, or workflow automation
- Technical curiosity - engages with component APIs, data models, and system constraints as design inputs
- Moves forward through ambiguity, using judgment and evidence rather than waiting for complete briefs
Nice to Have
- Healthcare industry experience
Skills
Figma, Design Systems, Workflow Automation, Enterprise Saas, Developer Tools, Prototyping, Cross-Functional Collaboration, User Research, System Design, Platform Design
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