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PlaidPlaidRaleigh, NC

New Business Associate - Inbound

Manage inbound leads as the first point of contact for new companies integrating with Plaid. Qualify opportunities, help developers get started with Plaid's APIs and products, gather feedback, and collaborate with marketing, product, and engineering teams to drive revenue growth in financial services.

82k – 95k
On-siteSales Development

About the role

Responsibilities

  • Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers
  • Help new developers get started with Plaid and answer questions about our products
  • Identify the most promising developers and verticals to help us grow
  • Work with our product and engineering teams to integrate customer and product feedback
  • Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns

Qualifications

  • Exceptional communication and interpersonal skills
  • Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs
  • Strong problem-solving abilities and a customer-centric mindset
  • A positive attitude, resilience, and a passion for continuous learning
  • Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes

Nice-to-Haves

  • Prior experience in sales, business development, or customer success (implied by role focus)

Skills

Plaid ApisFinancial ServicesTechnical ProductsCustomer OutreachLead QualificationProduct Feedback IntegrationGrowth Marketing Collaboration

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