Hardware Data Center Technician

Maintains, troubleshoots, qualifies, and deploys GPU-based server hardware in a data center environment. The role requires four or more years of hands-on data center experience, strong server and Linux knowledge, and an associate degree or equivalent experience.

About the job

Responsibilities

Diagnose and repair hardware failures in complex GPU-based servers, including air- and liquid-cooled systems.
Support burn-in and stress testing of new hardware and help qualify new hardware.
Open and manage support tickets with hardware vendors, act as the data center liaison for vendor support personnel, and maintain a hardware issue tracker.
Maintain accurate spares inventory and replenish stock as needed.
Assist with racking and cabling servers for infrastructure deployments.
Document hardware issues and resolutions, and communicate effectively with internal teams and vendors.
Provide occasional after-hours support for critical issues.

Requirements

Significant experience diagnosing and repairing complex GPU-based servers.
Deep understanding of server hardware, BMC-based manageability, BIOS settings, and firmware deployment.
Four or more years of hands-on data center experience.
Familiarity with InfiniBand switches and network topology.
Basic Linux system administration skills.
Excellent analytical and problem-solving abilities.
Strong organizational, time-management, and communication skills.
Associate degree or equivalent experience in an IT-related field.
Ability to work in a physically challenging environment involving sound, vibration, and thermal conditions.
Ability to lift 50 lbs.

Nice-to-haves

Experience with high-performance computing technologies.
Relevant certifications such as CompTIA Server+ or CCNA.
Experience with Python or Bash scripting.
Knowledge of data center infrastructure management tools.
Experience in a fast-growing startup environment.
Familiarity with data center cooling systems.
Experience with liquid cooling systems.

Benefits

Full social security coverage.
Contributions to provident, trade union, and pension funds, with additional pension options.
Optional access to global life insurance.
Maternity, paternity, parental, and sick leave.

Compensation

Compensation may be paid as salary or hourly and is determined based on education, experience, knowledge, skills, abilities, internal equity, and market data.