Channel Account Manager II - Service Providers

Responsibilities

• Achieve and exceed quota based on expansion metrics and renewal rates.
• Act as a trusted advisor to partners, delivering solutions that increase customer satisfaction, grow partner adoption, and provide exceptional service.
• Maintain and reinforce the company culture.
• Build and maintain strong relationships with multiple contacts within assigned partner organizations.

Requirements

• 5+ years of experience in account management, customer or partner success, channel or direct sales roles, ideally focused on mid-market and below.
• Strong knowledge of the managed service provider (MSP) space, preferably in cybersecurity.
• Experience with Salesforce or similar CRM platforms.
• Passion for working in the partner community and providing meaningful cybersecurity solutions.
• Strong bias to action and ability to execute efficiently and effectively.

Compensation and Benefits

• $90,000 base salary with on-target earnings of $150,000, plus equity.
• Fully remote work environment.
• Generous paid time off, including vacation, sick time, and paid holidays.
• 12 weeks of paid parental leave.
• Medical, dental, and vision benefits.
• 401(k) with a 5% contribution regardless of employee contribution.
• Life and disability insurance.
• Stock options for full-time employees.
• $500 one-time home-office reimbursement.
• Annual education and professional development allowance.
• $75 monthly digital reimbursement.
• Access to coaching and professional growth resources.