Manager, GTM Applications Engineering

Key Responsibilities

People & Delivery Management

• Lead, mentor, and manage a high-performing, hybrid team of engineers and functional resources
• Oversee the end-to-end delivery lifecycle, from requirements discovery and business process design through development, testing, deployment, and post-release support
• Influence the application roadmap and resource allocation for internal stakeholder domains, including CLM, Post-Sales, Professional Services, and Education (EDU)
• Foster a culture of engineering excellence, professional growth, and continuous improvement within the team
• Participate in and drive Agile/Scrum ceremonies, including sprint planning, backlog refinement, and retrospectives

Technical Leadership & Hands-On Engineering

• Actively participate in code writing, comprehensive code reviews, technical architecture, and system design validation to ensure production readiness, security, and scalability
• Drive the architecture and customization of Salesforce CRM and integrated go-to-market systems
• Oversee the design and implementation of contract lifecycle workflows utilizing CLM platforms such as DocuSign or Ironclad
• Champion the adoption of AI-assisted development tools within the engineering lifecycle to accelerate debugging, testing, and documentation
• Partner with internal teams to build, embed, or leverage AI solutions that drive automation and productivity for GTM internal customers
• Ensure development best practices are followed, including rigorous version control, CI/CD processes, and platform governance standards

Stakeholder Collaboration & Communication

• Act as a trusted advisor to internal business stakeholders across Post-Sales, Prof. Services, and EDU to understand process gaps and translate business needs into technical strategies
• Partner closely with Enterprise Technology leadership to align team roadmaps with broader corporate technology initiatives and infrastructure
• Communicate complex technical architectures, risks, and project statuses clearly to both technical teams and non-technical business leaders

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience
• 10+ years of total experience in enterprise application development, software engineering, or GTM systems
• 2–3+ years of direct people management experience, leading technical teams consisting of developers and/or functional analysts
• Deep, hands-on development and architecture experience within the Salesforce CRM ecosystem
• Strong experience with Contract Lifecycle Management (CLM) platforms, specifically DocuSign or Ironclad
• Demonstrated experience as a strong AI adopter, with a proven track record of using AI tools to improve engineering efficiency or embedding AI capabilities into business solutions
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence Enterprise Technology leadership

Preferred Qualifications

• Hands-on programming experience with Python for enterprise integrations or data processing
• Familiarity or direct experience leveraging the Snowflake AI Data platform