Senior Product Manager (CTG)
Leads product strategy, roadmap, and cross-functional Agile teams to deliver and modernize web-based digital systems for federal clients. Requires 6+ years as Product Manager, user research expertise, Jira proficiency, and bachelor's degree.
About the job
Duties & Responsibilities
Product Strategy and Customer Advocacy
- Lead cross-functional teams to define, prioritize, and deliver product features and enhancements aligned with business objectives, user needs, and technical constraints
- Apply user research, usability findings, analytics, and stakeholder input to inform product decisions
- Act as a strong advocate for end users, ensuring their needs are clearly understood and reflected in product requirements
- Work with Business Analysts (BAs) to translate product vision and feature ideas into clear, actionable requirements, including user stories, acceptance criteria, and definitions of done
- Manage prioritization within an evolving roadmap, balancing near-term delivery with long-term strategy
Agile Delivery and Cross-Functional Leadership
- Partner closely with the Product Owner to support backlog refinement and prioritization
- Work day-to-day with Agile teams (Engineering, UX, QA) to develop, iterate, and refine product capabilities
- Actively participate in Agile ceremonies, including sprint planning, standups, reviews, and retrospectives
- Monitor delivered functionality and quality, proactively identifying issues and driving resolution
- Ensure alignment across internal teams and external stakeholders through clear communication and expectation management
Roadmapping, Planning, and Risk Management
- Establish and maintain product roadmaps, timelines, and release plans aligned with stakeholder needs and program goals
- Continuously assess risks related to scope, dependencies, technical feasibility, and resourcing
- Work with leadership to identify and remove delivery barriers, including technical or process challenges
- Coordinate across UX, Engineering, and Business teams to ensure appropriate staffing and sequencing of work
Metrics, Outcomes, and Continuous Improvement
- Define and track success metrics, Key Performance Indicators (KPIs), and outcomes to measure product effectiveness and user impact
- Use data and feedback to guide continuous product improvement
- Ensure delivered solutions align with target architecture, technology strategy, and long-term maintainability
- Promote a culture of continuous improvement, learning, and quality
Preferred Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience)
- 10+ years of experience supporting technical software or web-based product development
- 6+ years of experience as a Product Manager or Product Owner for digital products
- Experience launching multiple products or major features, including ongoing optimization and improvement
- Experience working on large, cross-functional initiatives in complex, policy- or data-driven environments
- Proven experience using user research, customer feedback, and performance data to guide product decisions
- Experience working with distributed or remote teams is a plus
Required Skills and Experience
- Strong understanding of human-centered design and its integration with Agile delivery
- Solid working knowledge of software development lifecycles and Agile methodologies
- Demonstrated thought leadership in modernizing digital products or platforms
- Excellent problem-solving, communication, and consensus-building skills
- Ability to synthesize and reconcile competing priorities and stakeholder perspectives
- Proficiency with Jira and Confluence
- Excellent communication and collaboration skills
Benefits and Salary
- Competitive benefits package, including medical, dental, and vision coverage; a 401(k) plan with employer contribution; paid holidays, vacation, and tuition reimbursement
- Competitive salary commensurate with experience and location. Targeted range: $140,000 - $160,000
Skills
Jira, Confluence, Agile Methodologies, User Research, Analytics, Human-Centered Design, Software Development Lifecycles, Product Roadmapping, KPIs, Usability Testing
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