Revenue Management Senior Specialist

Responsibilities

• Develop and improve FareHarbor’s pricing and revenue management practice, including its operating model, governance, success measures, and practical standards.
• Analyze customer and portfolio performance, booking patterns, seasonality, distribution channels, and market conditions to identify opportunities to improve bookings, revenue, yield, and sustainable growth.
• Turn pricing data, external demand signals, and customer objectives into clear recommendations; review results and refine the approach based on evidence.
• Design a repeatable Dynamic Pricing onboarding approach covering data validation, configuration, quality assurance, and activation standards.
• Create playbooks, implementation guides, training, sales materials, FAQs, and customer examples for commercial and customer-facing teams.
• Define escalation paths and specialist-support criteria for routine and complex implementations.
• Collaborate with Product, Data, and Machine Learning to translate customer feedback, portfolio insights, channel constraints, and market intelligence into product opportunities and domain requirements.
• Advise selected strategic customers and high-value commercial opportunities.

Requirements

• At least 7 years of experience in revenue management, pricing strategy, revenue improvement, management consulting, or a related strategic role.
• Applied knowledge of pricing strategy, demand forecasting, yield management, and revenue management principles.
• Experience working across Product, Commercial, Data, Implementation, and Customer Success teams.
• Strong analytical judgment and ability to make practical recommendations from complex performance data.
• Clear written and verbal communication, including with senior and executive audiences.
• Ability to work independently, build relationships, and influence without direct authority.
• Experience converting specialist knowledge into repeatable processes, tools, and training.

Nice-to-haves

• Experience with dynamic or algorithmic pricing products, experimentation, forecasting models, or machine-learning applications in pricing.
• Familiarity with APIs, integrations, SQL, business intelligence tools, or SaaS implementations.
• Experience designing customer onboarding or supporting solution implementation.
• Knowledge of online travel agency distribution, channel management, marketplace pricing, or rate integrity.
• Experience in travel, hospitality, or another industry managing time-sensitive inventory and demand.

Compensation & Benefits

• Global leave benefit.
• 22 weeks paid parental leave and 2 weeks paid grandparent leave.
• Extended care and bereavement leave.
• Life insurance policy.
• Pension plan.
• Central Amsterdam location.
• Discount CZ insurance.
• Commuting allowance for public transport and subsidized lunch.
• Wellness benefits, including Headspace subscription and wellness webinars.
• Hybrid-friendly work arrangement and work-from-home assistance.
• Educational opportunities.
• Social hours, events, and team-building.
• 26 vacation days per year.