Technical Program Manager, Enterprise Readiness
Leads cross-functional enterprise-readiness programs spanning security, compliance, identity, data governance, and spend controls across product surfaces. Requires 8+ years of technical program management experience and strong experience with regulated customers and senior stakeholder alignment.
About the job
Responsibilities
- Run the planning and operating cadence for the foundational-capability roadmap across product surfaces, including clear DRIs, sequenced dependencies, and a single source of truth for coverage and status.
- Drive high-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery across every surface.
- Define enterprise-readiness requirements for new products and features and determine whether in-flight features have the necessary controls.
- Partner with sales, customer success, solutions, and support on active deals and escalations; participate in customer security and compliance reviews.
- Translate customer and regulatory requirements into technical programs and prioritize enterprise requests with legal, compliance, and GTM stakeholders.
- Coordinate programs involving security controls, data residency, healthcare compliance, and enterprise design partnerships.
Requirements
- 8+ years of technical program management experience.
- Track record of building cross-functional programs from scratch in ambiguous environments.
- Experience driving decisions among senior leaders with competing priorities.
- Experience driving adoption of platform or horizontal capabilities across teams without shared reporting lines.
- Understanding of enterprise requirements for regulated industries, including security and compliance frameworks such as SOC 2, ISO 27001, HIPAA, and FedRAMP.
- Knowledge of identity and access management, including SSO, SCIM, and RBAC.
- Knowledge of data governance, including retention, residency, and customer-managed keys.
- Familiarity with audit logging and spend controls.
- Experience working directly with regulated customers on security reviews, questionnaires, audit findings, and contract redlines.
- Bachelor's degree or equivalent combination of education, training, and experience.
Nice-to-haves
- Owned a HIPAA program end to end at a software company, including BAAs, PHI handling, and product controls.
- Experience with financial services customers and data retention, data residency, encryption, regional hosting, customer-managed keys, and contractual evidence.
- Experience running an enterprise design partnership or co-build.
- Experience using Claude or other LLM tooling to automate program tracking and reporting.
Compensation
- Annual salary: $365,000–$435,000 USD
- Hybrid policy: staff are expected to work from an office at least 25% of the time.
Skills
Technical Program Management, SOC 2, ISO 27001, HIPAA, FedRAMP, SSO, SCIM, RBAC, Data Governance, Data Residency, Customer-Managed Keys, Audit Logging, Spend Controls, Llm Tooling
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