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SkylightSkylightLos Angeles, CA

Special Projects Sr Manager, Supply Chain Operations

Leads high-impact special projects in supply chain operations, focusing on scaling fulfillment, logistics, inventory management, and building data architecture. Requires 8+ years in operations/supply chain, ERP expertise, and strong analytical/project management skills.

120k – 160k/yr
Remote8+ YOEBusiness Operations

About the role

Responsibilities

  • Shape operational strategy: Partner with leadership to design and scale systems, workflows, and tooling that align with long-term company goals
  • Build our data architecture and implement automated systems that transform operations from reactive to proactive
  • Lead mission-critical projects:
    • Develop clear roadmaps aligned with leadership vision and stakeholder needs
    • Coordinate cross-functional teams (Ops, CX, Finance, Marketing) to ensure seamless execution
    • Run focused stand-ups that maintain momentum and accountability
  • Elevate operational performance:
    • Identify and lead automation, tooling, and process initiatives that reduce manual work and unlock scale
    • Solve complex operational challenges with innovative solutions
    • Turn data into actionable insights that drive strategic decisions
    • Create documentation that ensures knowledge transfer and sustainable implementation
    • Validate new processes with methodical testing to guarantee flawless deployment

Requirements

  • 8+ years experience in Operations, Supply Chain, and eCommerce fulfillment in growth environments
  • Proven track record of leading complex, high-impact Operations projects from conception to successful implementation
  • Hands-on experience with ERP systems (like NetSuite) and operational technology (like Pigment, SPS Commerce, and transportation management systems)
  • Strong strategic systems thinking: able to identify upstream inefficiencies and also execute on detailed solutions
  • A willingness and ability to cross-train and step into adjacent roles to ensure organizational stability and momentum
  • Strong analytical skills for data-driven decision making
  • Exceptional attention to detail and organizational abilities
  • Clear communication skills that bridge departmental boundaries
  • Comfort with ambiguity and a solutions-focused approach
  • Experience creating effective SOPs and operational frameworks

Bonus Points For

  • Experience with e-commerce fulfillment operations and refurbishment
  • Knowledge of emerging operations technologies
  • Track record in change management
  • Background in sustainability initiatives

Benefits

  • Competitive Salary + Equity Package
  • 401K matching
  • Wellness, learning, and home-office budgets
  • Health, Dental & Vision Medical Plans
  • Tremendous autonomy to set the direction of your work
  • Unlimited PTO
  • Company holidays on the first Friday of every month (Except November & December)

Skills

NetSuitePigmentSps CommerceERP SystemsTransportation Management SystemsData ArchitectureAutomation ToolsProject ManagementAnalyticsSOPs
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