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TinesTinesCalifornia

Deal Desk Analyst

Deal Desk Analyst supporting Revenue Operations by processing quotes, routing approvals, maintaining Salesforce data hygiene, and serving as first-line support for Sales, CS, and RevOps teams on pricing and process questions in a high-volume B2B SaaS environment. Requires 3-4 years experience in deal desk or sales ops.

Up to 140k/yr
Remote3+ YOERevenue Operations

About the role

What you will be doing

  • Process deals: Create and manage quotes, order forms, and amendments in CPQ accurately and within SLA.
  • Route approvals: Drive deals through the approval matrix, tracking status and looping in the right approvers to keep cycle times low.
  • Support reps: Be the first point of contact for day to day pricing, packaging, and process questions, responding with a service mindset and advising on alternate contract options to drive deal closure.
  • Protect data quality: Maintain deal hygiene and accurate opportunity and quote data in Salesforce.
  • Support the close: Help manage order processing and prioritize effectively during periods of high volume, with schedule flexibility at month and quarter end.
  • Escalate well: Identify complex or non standard deals early and hand them off cleanly to the senior deal desk.
  • Partner cross-functionally: Partner with Legal, Finance, and Sales to facilitate, process, and execute standard and non-standard deals.
  • Improve tooling: Help support and improve our CPQ tool, DealHub, and the associated workflows.

What you bring with you

  • 3–4 years in deal desk, sales operations, or order management within B2B SaaS.
  • Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar).
  • Detail oriented, organized, and responsive; comfortable with high transaction volume and period end pressure.
  • Strong stakeholder service mindset and clear, well structured communication.
  • Understanding of SaaS business models, subscription based pricing, and revenue recognition principles.
  • Not fazed by ambiguity or uncertainty, and comfortable working in a dynamic, hyper growth environment.
  • A clear and thoughtful communicator when discussing and sharing sensitive data with a range of business functions.
  • Strong MS Excel/Google Sheets skills (required).

Skills

CPQSalesforcedealhubms excelGoogle Sheetsquote to cash

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