Program Manager, Performance And Talent Planning
Leads global performance, talent planning, and career growth programs, translating People strategy into scalable systems, processes, and user experiences. Requires 10+ years building People or HR experiences and strong cross-functional program leadership, systems thinking, and data-informed problem solving.
About the job
Responsibilities
- Drive and scale Stripe’s performance philosophy and practices by designing and improving performance experiences that clarify expectations, support growth through feedback, and enable meaningful contributions.
- Evolve performance and talent tooling by partnering with People Products and cross-functional stakeholders to translate program needs into scalable systems, processes, and user journeys.
- Strengthen career growth and talent investment through programs, mechanisms, and insights supporting career development, talent planning, succession, and investment in people.
- Lead complex, cross-functional workstreams; build alignment among global stakeholders, surface risks and dependencies, make progress in ambiguous environments, and unblock critical decisions.
- Use qualitative and quantitative insights to define problem statements and refine strategy, programs, and execution.
Requirements
- 10+ years of experience building and scaling global People or HR experiences, including process and product or systems design.
- Experience leading complex programs in fast-paced, ambiguous environments with high ownership and cross-functional problem solving.
- Strong systems thinking across people, processes, tools, policies, and organizational decisions, including augmenting workflows and processes with AI tools.
- Ability to build trusted stakeholder relationships, communicate across levels and functions, and establish clear decision-making and accountability mechanisms.
- Disciplined, data-informed problem solving using quantitative and qualitative insights.
- High agency and sound judgment, including identifying opportunities and risks, acting quickly, and escalating thoughtfully.
- Alignment with Stripe’s principle of obsessing over talent.
- Curiosity, humility, continuous learning, and openness to changing course based on new evidence.
Preferred Qualifications
- 10+ years of experience across a diverse portfolio of People programs, including talent management, organizational development, leadership or executive development, program and talent operations, and compensation and benefits.
- People product design and management experience in high-growth environments with fast iterative cycles, changing priorities, and ongoing feature requests and backlog management.
- Experience leading executive-level talent discussions that influence People strategy with humility, curiosity, and a grounded presence.
Skills
People Programs, Human Resources, Talent Management, Performance Management, Talent Planning, Succession Planning, Organizational Development, Program Management, Systems Thinking, Product Design, System Design, Stakeholder Management, Quantitative Analysis, Qualitative Research, AI Tools
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