Staff Product Designer

What You’ll Do

• Become a design leader within APM by proactively identifying opportunities and shaping the design strategy across multiple product areas and workflows.
• Partner closely with PMs and engineers to design intuitive experiences for highly technical systems, balancing user needs with platform scalability and engineering constraints.
• Drive end-to-end product thinking across onboarding, instrumentation, troubleshooting, debugging, runtime analysis, and performance investigation workflows.
• Navigate ambiguity and help define product direction through research, systems thinking, prototyping, and iterative execution.
• Use AI-assisted workflows and prototyping tools to rapidly explore ideas, validate concepts, and accelerate iteration throughout the design process.
• Collaborate closely with engineering teams through implementation, prototyping interactions in code when appropriate and refining product quality directly in production-like environments.
• Bridge the gap between technical requirements and user needs, advocating for customers while influencing strategic product decisions.
• Conduct and synthesize qualitative and quantitative research to identify pain points, validate solutions, and guide roadmap decisions.
• Communicate design rationale clearly and persuasively across design, engineering, product, and executive stakeholders.
• Mentor and support other designers by providing feedback, sharing frameworks and workflows, and helping raise the overall quality bar across the organization.
• Contribute to the evolution of modern AI-enabled design workflows, helping teams rethink how products are explored, prototyped, and shipped.

Who You Are

• 10+ years of experience in digital product design.
• Portfolio demonstrates a strong track record of designing and shipping complex technical products and systems-oriented workflows.
• Experience designing for developer platforms, observability tools, infrastructure products, or other highly technical domains.
• Comfortable operating in ambiguous environments and influencing product direction through strong systems thinking and product judgment.
• Demonstrated experience conducting research, synthesizing insights, and influencing product strategy across cross-functional teams.
• Track record of telling compelling stories that build alignment, influence stakeholders, and articulate a clear product and design vision.
• Deeply thoughtful about edge cases, scalability, information architecture, and designing for technical depth without sacrificing usability.
• Proactively lead initiatives from concept to execution, balancing priorities and navigating complex stakeholder environments.
• Thrive in cross-functional collaboration and comfortable working closely with engineers throughout implementation.
• Fluent in modern design and prototyping tools, and actively explore AI-assisted workflows to improve iteration speed, prototyping, implementation collaboration, and product quality.
• Interested in evolving how design teams work through code-aware tooling, AI-assisted prototyping, and emerging design-engineering workflows.
• Give and receive feedback well, and proactively mentor other designers to elevate the quality of the broader team.