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Dash0Dash0San Francisco, CA

Commercial Solutions Engineer

Designs and validates observability solutions for enterprise prospects and customers through architecture guidance, technical demos, and proofs of concept. The role requires expertise in OpenTelemetry, Kubernetes, distributed tracing, and modern DevOps practices, plus strong customer-facing communication.

120k – 139k/yr
HybridSales Engineering

About the role

Responsibilities

  • Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
  • Translate complex customer requirements into scalable, performant implementations.
  • Develop and execute Proofs of Concept (POCs) demonstrating technical capabilities.
  • Deliver technical demos and presentations for engineering and executive audiences.
  • Partner with Account Executives throughout the sales cycle to position the technical solution.
  • Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry Collector design.
  • Create and maintain reusable demo environments, reference architectures, and POC templates.
  • Contribute to technical content, including blog posts, conference talks, and documentation.

Requirements

  • Deep technical knowledge of Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
  • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
  • Strong understanding of modern DevOps, SRE, and platform engineering practices.
  • Ability to create and execute technical demos, architectures, and POCs that demonstrate business value.
  • Strong technical communication skills, including the ability to explain complex observability concepts clearly.
  • Collaborative approach across Sales, Product, and Engineering teams.
  • Strong problem-solving skills for diagnosing and resolving technical challenges.

Nice to Have

  • Experience in pre-sales or Sales Engineering at a B2B SaaS company.
  • Contributions to OpenTelemetry or the broader observability ecosystem.
  • Familiarity with Salesforce or HubSpot.
  • Experience in a high-growth, venture-backed startup environment.

Compensation and Benefits

  • Competitive salary and meaningful equity participation.
  • Flexible, remote-first work environment.
  • €60/month phone and internet allowance.
  • Location-specific benefits.
  • Collaborative, fast-moving team culture.
  • Career growth and development opportunities.
  • Direct access to founders and leadership.

Skills

OpenTelemetryKubernetesObservabilitydistributed tracingDevOpsSREPlatform Engineeringtelemetry data ingestionPerformance OptimizationSalesforceHubSpot

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