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TabsTabsNew York, NY

Implementation Team Lead

Leads Implementation Managers and owns strategic customer onboardings for Tabs' revenue platform. Requires 5-7 years in SaaS/fintech implementations, accounting fluency (ASC 606), ERP expertise (NetSuite, QuickBooks), and hands-on team management. NYC onsite.

175k – 205k/yr
On-site5+ YOESolutions Architecture

About the role

What You’ll Do

  • Lead and Coach a Team: Manage Implementation Managers, provide guidance, feedback, and model best-in-class delivery.
  • Own Strategic Implementations: Lead end-to-end onboarding for complex customers, configure Tabs, manage ERP integrations (NetSuite, QuickBooks).
  • Drive Process Improvement: Refine playbooks, standardize workflows, improve tooling.
  • Act as a Customer SME: Communicate accounting/revenue recognition concepts.
  • Collaborate Cross Functionally: Surface insights, identify product gaps.
  • Ensure Team Excellence: Track metrics, remove blockers.
  • Build for Scale: Contribute to hiring, onboarding, knowledge sharing.

Who You Are & Experience

Hands-on leader at delivery/development intersection with deep accounting fluency.

  • 5-7 years in software implementation, customer onboarding, or professional services at SaaS/fintech.
  • Experience mentoring/managing small team while owning projects.
  • Technical/accounting fluency (ASC 606, order-to-cash, ERP: NetSuite, QuickBooks).
  • Manage complex implementations balancing speed/accuracy/satisfaction.
  • Excellent communication across stakeholders.
  • Accounting/finance software background; CPA/Big Four a plus.

Perks and Benefits

  • Competitive compensation and equity
  • Unlimited PTO
  • Up to 100% employer-covered healthcare
  • Meals provided
  • Parental leave (12 weeks)
  • Commuter benefits
  • 401k

Skills

NetSuiteQuickbooksASC 606Erp IntegrationsSaas ImplementationsRevenue RecognitionOrder-To-CashProject ManagementCustomer OnboardingProfessional Services
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