Account Director
Leads carrier partnerships and commercial growth in Mexico, owning strategy, enterprise relationships, complex negotiations, and account expansion. Requires 7+ years in business development, partnerships, enterprise or operator sales, telecom experience, and fluency in Spanish and English.
About the job
Responsibilities
- Develop and execute Hiya’s commercial strategy across Mexico.
- Build and maintain senior relationships with telecommunications operators and strategic partners.
- Identify, develop, and close new business opportunities across the region.
- Lead complex commercial negotiations and long-form partnership discussions.
- Drive revenue growth across new and existing accounts.
- Represent customer and market needs internally to shape product and go-to-market strategy.
- Coordinate cross-functional teams to support successful launches and partner growth.
- Track market dynamics, competitive activity, and industry trends across LATAM.
Requirements
- 7+ years of experience in business development, strategic partnerships, enterprise sales, or operator sales.
- Strong experience working with telecommunications operators or large enterprise accounts.
- Proven track record closing complex, multi-stakeholder deals.
- Strong executive presence and relationship management skills.
- Commercially driven, with strategic thinking and strong execution capability.
- Comfortable operating in fast-moving, ambiguous environments.
- Fluent in Spanish and English.
Nice to Have
- Experience in telecom services, mobile networks, voice, fraud, or security products.
- Existing relationships within the Mexican or broader LATAM telecom ecosystem.
- Experience with SaaS, platform, or AI-driven products.
- Exposure to international or multi-market commercial environments.
Compensation and Benefits
- Competitive salary and annual bonus with structured OTE and upside tied to market performance.
- Hybrid working based in Mexico City.
- Annual professional development budget.
- Home office support.
- International collaboration with teams across the US, UK, and EMEA, with travel as needed.
Skills
Business Development, Strategic Partnerships, Enterprise Sales, Telecommunications, Account Management, Commercial Negotiation, Relationship Management, SaaS, Artificial Intelligence, Voice Security
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