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Broccoli AIBroccoli AISan Francisco, CA

AI Operations Lead

Builds internal dashboards, AI agents, and tools to automate operations across sales, CS, and ops, enabling scale at a high-growth AI startup. Requires hands-on LLM/agent experience, builder mindset, and strategic automation instincts.

150k – 200k
On-siteBusiness Operations

About the role

What You’ll Do

  • Build internal dashboards that give every team clear visibility into the metrics that matter.
  • Design and ship AI agents that automate repetitive work across sales, CS, and operations.
  • Develop internal tools and workflows that remove bottlenecks as we scale.
  • Partner with team leads to identify the highest-leverage automation opportunities and prioritize ruthlessly.
  • Set up the evaluation, monitoring, and iteration loops that keep AI agents reliable in production.
  • Help define how Broccoli runs internally as the company grows.

What We’re Looking For

  • Builder background: technical BizOps, forward deployed engineer, software engineer with strong product sense, or similar.
  • AI-native. You lean heavily on Claude (Cowork, Code, or both) in your daily work to move faster: automating analysis, drafting workflows, and handing off anything that doesn’t need a human.
  • Hands-on experience building with LLMs and agents (production work or substantial side projects both count).
  • Strategic instincts. You can look at how a team operates and identify where automation creates real leverage versus where it will be a distraction.
  • High agency and bias to action.
  • Excited to work in person in San Francisco.
  • Bonus: prior experience at a high-growth startup, past founder, strategy consulting before moving into building, or deploying AI agents in production.

Skills

LLMsAI AgentsClaudeDashboardsInternal ToolsAutomationWorkflowsMonitoringEvaluationProduct Sense

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