Senior Legal Operations Specialist

Responsibilities

Litigation Operations

• Manage day-to-day operational support of litigation matters.
• Coordinate litigation holds, legal preservation notices, and custodian tracking.
• Partner with Engineering, Security, IT, and Product teams to preserve electronically stored information (ESI).
• Support document collections and productions.
• Maintain litigation trackers, reporting, and matter documentation.
• Coordinate with outside counsel on litigation, subpoenas, investigations, and regulatory matters.
• Manage litigation vendors and legal service providers.
• Develop standardized litigation workflows and SOPs.
• Monitor litigation metrics and recommend operational improvements.

eDiscovery and Legal Holds

• Administer litigation processes, including custodian interviews, data preservation, document collections, review coordination, production tracking, vendor management, and reporting.
• Work with platforms such as Relativity, Everlaw, DISCO, Exterro, Microsoft Purview, and Logikcull.

Intellectual Property Operations

• Manage trademark portfolio administration.
• Support patent portfolio administration, docketing, and outside counsel coordination.
• Coordinate copyright registrations.
• Manage domain names, docketing, renewals, reporting, and outside counsel relationships.
• Track IP budgets and metrics.

DMCA

• Coordinate DMCA takedown requests and counter-notices.
• Support copyright infringement investigations.
• Collect and preserve evidence.
• Communicate with online platforms and service providers.
• Track repeat infringement matters.
• Identify automation opportunities for copyright enforcement.

Brand Protection and Marketplace Enforcement

• Support investigations involving trademark infringement, counterfeit products, unauthorized resellers, brand impersonation, MAP violations, domain disputes, and online marketplace enforcement.
• Partner with Product, Marketing, Customer Experience, Security, and outside counsel.
• Support investigations involving domain abuse, phishing, marketplace violations, and online brand misuse.

Process Improvement

• Develop scalable workflows and SOPs.
• Implement automation opportunities.
• Build dashboards and KPIs.
• Improve cross-functional collaboration.
• Evaluate legal technologies supporting litigation and IP.

Requirements

• Bachelor's degree or equivalent experience.
• At least 5 years of experience in Legal Operations, Litigation Support, Intellectual Property, eDiscovery, or a related legal function.
• Experience supporting U.S. litigation and legal preservation obligations.
• Experience with Relativity, Everlaw, DISCO, Exterro, or similar eDiscovery tools.
• Strong understanding of litigation holds and eDiscovery.
• Experience coordinating with outside counsel.
• Excellent project management, organizational, and communication skills.

Nice-to-Haves

• Paralegal or legal operations certificate.