Skip to content
AirbnbAirbnbCalifornia

Business Operations and Growth Lead

Lead business operations for Airbnb's US West Global Markets team. Drive cross-functional alignment, analyze trends, lead strategic projects, and own end-to-end initiatives across supply, demand, and regulatory areas to scale community growth. Requires 10+ years experience in analytics, data modeling, and project management.

168k – 203k
Hybrid10+ YOEBusiness Operations

About the role

Responsibilities

  • Align all functions to achieve objectives set by the Director, US West.
  • Drive regular business operation meetings and lead weekly meetings with cross-functional project teams (field & online operations, marketing, product, legal) to ensure key initiatives are on track.
  • Analyze macro and micro trends, present analysis, insights, and actionable plans to leadership to drive business decisions.
  • Support the Director, US West and senior leaders on key strategic projects; lead and implement ad-hoc operational and strategic projects, including coordination across local, regional, and global teams.
  • Own the conception, execution, and measurement of cross-functional initiatives end-to-end across demand, supply, and regulatory surfaces. This includes defining problem statements, articulating solutions, identifying dependencies, and collaborating with stakeholders.

Requirements

  • 10+ years of work experience, preferably with combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment.
  • World-class written and verbal communication skills; ability to present at all levels of an organization succinctly, clearly, and eloquently.
  • Proven track record of influencing and rallying diverse cross-functional stakeholders using qualitative and quantitative insights.
  • Ability to dive into details for execution while zooming out to contextualize recommendations within broader company strategy.
  • Strong multi-tasking skills; ability to prioritize work and coordinate support across functions to achieve goals.
  • Impeccable organizational skills, attention to detail, and ability to document processes and decisions.
  • Experience implementing and scaling initiatives across globally dispersed teams.
  • Experience working cross-functionally with multiple departments.
  • Hands-on approach with a bias for getting things done quickly.
  • Comfort manipulating large datasets in Excel (required); SQL proficiency strongly preferred.

Nice-to-Haves

  • Experience in a high-growth tech or entrepreneurial environment.
  • Background in business strategy, supply growth, or international expansion.

Compensation

  • Base pay range: $168,000 - $203,000 USD.
  • Eligible for bonus, equity, benefits, and Employee Travel Credits.

Skills

Data ModelingAnalyticsProject ManagementSQLExcelCross-Functional CollaborationStakeholder ManagementStrategic PlanningBusiness AnalysisTrend AnalysisProcess Documentation

Similar roles

Business Operations jobs
Prelim

Business Operations Lead

PrelimSan Francisco, CA +6

Build operational infrastructure from scratch as the first Business Operations hire at a scaling fintech startup. Own cross-team coordination, workload visibility, operational cadence, staffing, and vendor logistics to enable sustainable growth without adding bureaucracy.

170k – 180k
Remote3+ YOEBusiness Operations
GlossGenius

Senior Strategy & Operations Manager, Customer Success

GlossGeniusNew York, NY

Own strategy and execution for onboarding, retaining, and growing GlossGenius's larger customer segment. Build CS operational models, analytics, AI workflows, and cross-functional alignment while tackling ambiguous business problems.

170k – 225k
Hybrid6+ YOEBusiness Operations
Fluidstack

Commodity Sourcing Manager

FluidstackPhoenix, AZ +2

Manages end-to-end strategic sourcing and supply management for direct material commodities supporting manufacturing operations. Develops commodity strategies, leads RFx processes, negotiates contracts, and manages supplier relationships to ensure supply security and cost optimization.

170k – 220k
Hybrid8+ YOEBusiness Operations
Chime

Senior Manager, Global Workforce Management

ChimeUnited States

Lead global workforce management for a 4,000+ agent customer operations organization, overseeing forecasting, capacity planning, scheduling, and optimization while managing a team and driving AI/automation initiatives.

170k – 235k
Remote7+ YOEBusiness Operations
Broccoli AI

Strategy & Operations Lead, Special Projects

Broccoli AISan Francisco, CA

Works directly with CEO on high-priority special projects including pricing, org design, partnerships, and marketing execution. Requires 5-8 years experience from consulting/banking with startup operator background, thriving in ambiguity with strong analytical and communication skills.

170k – 220k
On-site5+ YOEBusiness Operations