Fraud Operations Manager, Gaming
Manages fraud operations for gaming customers using Radar's geolocation platform, analyzes anomalous user behavior, enables stakeholders on platform features, and stays ahead of industry fraud trends. Requires 3-5 years client-facing ops experience and SQL familiarity.
About the job
What you'll do
- Establish deep familiarity with Radar’s back office UX and functionality in order to proactively enable stakeholders at gaming customers on how to best use the Radar platform
- Proactively identify, document, and analyze anomalous or potentially fraudulent end-user behavior for our gaming customers
- Stay abreast of fraud trends in the gaming industry to help keep Radar and its gaming customers one step ahead of bad actors
- Help our gaming customers solve their operational needs with Radar’s existing product suite, and inform the creation of new products at Radar that address additional needs
Who you are
- 3-5 years of experience in a client-facing operations role
- Strong understanding of the regulated gaming industry, including gaming-related fraud
- Familiarity with geolocation software and experience utilizing location data
- Familiarity with SQL and analysis of large datasets
- Exceptional written and verbal communication skills underpinned by confidence and humility
What we offer
- Competitive salary
- Meaningful stock options in a fast-growing company
- 401(k) plan with 4% match
- Top-notch equipment
- Catered lunches
- Unlimited PTO
- Health, dental, and vision insurance with 100% coverage for employees
- 12 weeks of paid parental leave
- Commuter and fitness benefits
Skills
SQL, Geolocation Software, Location Data, Data Analysis, Fraud Detection, Gaming Industry Fraud, Back Office Tools, Case Management, Anomaly Detection
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