Lead Revenue Operations to provide forecast, financial, and performance visibility across the customer lifecycle. Partner with commercial leaders on GTM strategy, pricing, incentives, and insights to drive predictable revenue growth. Requires 8+ years in RevOps or analytical roles including 3+ years leading teams.
168k – 210k
Remote8+ YOERevenue Operations
About the role
Key Responsibilities
Define and instrument the GTM bowtie model across the customer lifecycle from lead awareness to activation.
Partner with Sales and Post-sales operations to drive the GTM planning cycle: capacity models, territory design, quota setting, coverage strategy across US and international markets.
Measure forecast accuracy and pipeline predictability for the executive team in partnership with Sales Ops leaders.
Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs.
Deliver actionable insights on AE productivity, conversion rates, and deal velocity.
Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers, product adoption, expansion levers, and churn risk areas.
Qualifications
8+ years in Sales/Revenue Operations, Finance, Consulting or other highly analytical environments, with 3+ years in a leadership role.
Strong leadership skills with experience managing and developing teams.
Excellent communication, problem-solving, and organizational skills.
Ability to thrive in a fast-paced environment and adapt to changing business needs.
Proven success working cross-functionally to achieve revenue targets.
Lead CX Strategy for GitLab's post-sales organization (Customer Success, Renewals, Professional Services). Own business planning, lifecycle design, segmentation, KPI frameworks, and high-priority cross-functional initiatives to drive retention, expansion, and customer value. Partner directly with the Chief Customer Officer.
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