Director, Revenue Operations & Strategy

Responsibilities

• Own the revenue growth strategy. Define and drive the strategic plan for how Talkiatry grows revenue — across markets, payers, care lines, and patient segments. Identify the highest-leverage opportunities, build the business case, and own execution against them.
• Lead go-to-market analytics. Build the analytical foundation for GTM decisions — market sizing, payer mix optimization, pricing strategy, patient / payor reimbursement performance, network expansion modeling, and referral channel performance. Turn data into clear recommendations that shape commercial strategy.
• Partner on product strategy. Work closely with the Product team to define data and tooling requirements that support revenue growth. Translate strategic priorities into clear product requirements and hold the roadmap accountable to commercial outcomes.
• Drive Commercial partnership. Serve as a strategic partner to the Chief Growth Officer on contract renewal and payer strategy, including rate negotiations, reimbursement optimization, and payer mix management.
• Support strategic transactions. Lead financial modeling, market analysis, and diligence support for JV structures, payer partnerships, and market expansion decisions. Provide strategic and financial insights to inform investment decisions.
• Own revenue forecasting and financial modeling. Build and maintain the revenue model — bottoms-up and tops-down — with investment-banking-level rigor. Own the revenue line in the operating plan and provide scenario analyses that support board and investor reporting.
• Drive the operating cadence. Lead revenue performance reviews, quarterly business reviews, board reporting, and investor updates — ensuring leadership always has a clear, accurate picture of where we stand and where we’re going.

Requirements

• 8+ years of experience in investment banking, private equity, strategic finance, FP&A, or a mix — healthcare experience strongly preferred.
• Expert SQL skills — write complex queries fluently and have built reporting infrastructure that executives rely on.
• Proven track record partnering with senior stakeholders and driving measurable commercial outcomes.
• Familiarity with healthcare revenue dynamics — payer contracting, revenue cycle management (RCM), healthcare regulatory and data privacy requirements, reimbursement, network economics (preferred but not required).
• Ability to be a “player-coach” — hands-on, proactive, and comfortable rolling up sleeves to get work done.
• Able to work in NYC office 3-4 days/week.

Nice-to-Haves

• Healthcare experience strongly preferred.