Program Manager, Communications
Lead high-stakes communications programs at Anthropic, structuring campaigns, crisis response, and cross-functional coordination for product launches and major announcements. Requires 10+ years in program management or communications operations with proven ability to bring clarity to fast-moving, high-pressure situations.
About the job
Responsibilities
- Run the operating rhythm for major campaigns: planning, prioritization, status reporting that keeps leadership informed without slowing the team down, and retrospectives that produce real improvements
- Translate fast-changing, ambiguous projects into clear workstreams, owners, timelines, and decision points, so the comms team always knows what's happening, who owns what, and which decisions are needed when
- Serve as a strategic thought partner: bring recommendations, surface risks and tradeoffs early, and drive decisions under pressure
- Build alignment and drive accountability across a wide range of cross-functional partners (Product, Marketing, Policy, Legal, Research, and executive teams), often without formal authority
- Anticipate operational bottlenecks before they hit and resolve them, often with incomplete information and compressed timelines
- Design and continuously improve the team's operating framework: launching playbooks, crisis response protocols, escalation paths, and cross-team coordination models, so each subsequent cycle becomes easier
Requirements
- 10+ years of experience in program management, communications operations, or a closely-related discipline, including significant time working in or alongside communications teams
- Deeply understand how communications functions work — how campaigns are built, how media moments unfold, and how crisis response operates in practice
- Have led complex, high-visibility programs under pressure, with a track record of bringing calm, structure, and momentum to chaotic situations
- Have experience with high-growth teams whose processes need to scale as fast as they are
- Can influence and align senior stakeholders across very different functions and working styles, without relying on formal authority
- Possess impeccable organizational skills, paired with the judgment to know when process creates clarity and when it gets in the way
- Think strategically in real time — connecting the immediate fire drill to the bigger picture and helping leadership see around corners
- Are genuinely flexible: comfortable with last-minute pivots, shifting priorities, and plans that change mid-flight
- Are relentless about follow-through: you don't let things drop, even when the team is at its busiest
- Communicate with exceptional clarity, especially when synthesizing messy situations for executive audiences
Nice-to-Haves
- In-house communications or agency experience at a high-growth technology company
- Direct experience supporting crisis communications or rapid-response efforts
- Experience standing up program management or operations functions from scratch
- Familiarity with the AI landscape and the issues shaping the public conversation around it
Compensation & Benefits
- Annual Salary: $255,000—$320,000 USD
- We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues
Skills
Program Management, Communications Operations, Campaign Planning, Crisis Response, Stakeholder Management, Cross-Functional Coordination, Process Design, Strategic Planning, Executive Communication, Project Prioritization
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