Software Engineer, APIs & Context Platform

Responsibilities

• Own and evolve Glean's REST API standards: versioning strategy, backward-compatibility guarantees, deprecation policy, and OpenAPI specification tooling.
• Design and ship new API endpoints that expose Glean's platform primitives — search, knowledge graph, chat, agent and others — as stable, well-documented developer surfaces.
• Build the API gateway layer: routing, authentication (OAuth2, API keys, OIDC), rate limiting, quota management, and per-tenant usage metering.
• Define reusable platform primitives on top of Glean's horizontal layers (connectors, security/governance, knowledge graph, memory, model orchestration) so they can be composed by internal teams and external partners.
• Design, build, and evolve SDKs and client libraries that developers use to integrate with Glean from their own applications and agent frameworks.
• Instrument API usage to surface adoption metrics, error patterns, and latency SLOs.
• Champion the external developer perspective internally — bring customer feedback, friction points, and feature requests into the roadmap process.

Requirements

• BA/BS in computer science or a related field, or equivalent practical experience.
• 5+ years of industry software engineering experience, with meaningful time spent building and shipping public-facing APIs or developer platforms in production.
• Deep fluency in REST API design principles: versioning, backward compatibility, pagination, error semantics, hypermedia, and OpenAPI/JSON Schema.
• Proficiency in at least one modern backend language (ideally Golang, or strong interest in learning it); experience with TypeScript, Python, and/or Java is a plus.
• Thrive in a customer‑focused, tight‑knit, cross‑functional environment – being a team player and willing to take on whatever is most impactful for the company is a must.
• A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features.

Nice-to-Haves

• Experience with TypeScript, Python, and/or Java.

Compensation & Benefits

• Standard base salary range: $210,000 - $260,000 annually.
• Comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage.
• Generous time-off policy and 401k plan contribution.
• Home office improvement stipend.
• Annual education and wellness stipends.
• Healthy lunches daily and regular company events.