Staff Product Designer, Product Infrastructure

Responsibilities

• Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization.
• Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why.
• Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike.
• Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency.
• Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.

Required Background

• 3+ years of product design experience, preferably in a D2C fintech environment.
• A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.
• Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.
• Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
• Excellent communication and organizational skills, with a collaborative mindset and attention to detail.

Bonus Points For

• Familiarity with LLM/Generative AI tools.
• Experience designing workflows, internal tools, or B2B SaaS products.
• Familiarity with user research, usability testing, and data-driven design decisions.

Benefits

• Competitive salary with equity and 401k plan.
• Comprehensive medical, dental, & vision benefits.
• Commuter benefits.
• Learning & development opportunities.
• Quarterly budgets for team outings.
• Flexible paid time off, sick days, and 11 company holidays.
• 12 weeks paid baby bonding time.