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FigmaFigmaSan Francisco, CA

Inside Sales Representative - Early Career (2026)

Manages existing customer accounts by handling inbound sales requests, closing expansions and renewals, and qualifying prospects. Partners with support and marketing teams; early-career role building toward AE positions with strong learning aptitude.

26 – 26/hr
On-siteEntry levelAccount Management

About the role

What you'll do at Figma:

  • Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma's platform and pricing
  • Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
  • Manage inbound billing requests (such as processing renewals and changing payment term/method)
  • Close targeted outbound account renewals
  • Qualify and handle inbound sales requests
  • Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

We'd love to hear from you if you have:

  • Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
  • Strong technical aptitude with ability to learn new products, processes, and policies as we go
  • Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
  • Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
  • Exposure to or interest in product development and web-based collaborative tools

While it's not required, it's an added plus if you also have:

  • B2B SaaS experience
  • Customer-facing Sales/Support experience
  • Multilingual (Spanish or Portuguese)

Skills

SaaSB2B SalesZoomIroncladSalesforceCustomer Relationship ManagementBilling ManagementSubscription ManagementEmail CommunicationTechnical Aptitude

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