Chief of Staff, Payer

Responsibilities

• Drive cross-functional initiative execution across Payer, Clinical, Product, R&D, Finance, Commercial, and Strategy teams.
• Translate strategic intent into shared goals, track execution, surface blockers, and close gaps between decisions and outcomes.
• Act as connective tissue across the CCO organization and key cross-functional partners, identifying misalignment early and helping leaders converge.
• Own Clinical organization operating cadences, including leadership meetings, planning cycles, and decision-making forums.
• Surface trade-offs with options, costs, and recommendations for leadership prioritization.
• Write decision memos and first-pass CCO-wide communications, including communications in another executive’s voice.
• Design and implement processes that improve organization-wide efficiency.
• Lead internal initiatives and cross-functional programs without a natural organizational home.
• Handle urgent, ad hoc business requests while maintaining momentum across other workstreams.

Requirements

• 5+ years of experience in operations, program management, strategy, or a Chief of Staff role in technology.
• Experience in a high-growth company at scale, ideally with 1,000+ employees.
• Exceptional written communication skills, including the ability to turn complex situations into concise briefs, memos, or presentations.
• Exceptional project management skills and the ability to manage multiple concurrent workstreams.
• Experience influencing executives and cross-functional peers without direct authority.
• Ability to bring structure to ambiguity while maintaining speed and sound judgment.

Nice-to-haves

• Experience directly supporting a C-suite executive.
• Consulting or strategy experience.
• MBA.
• Healthcare or payer experience.
• Experience helping a company scale through a major organizational inflection point.
• AI-native approach to work.

Compensation and Benefits

• Base salary: $180,000-$225,000.
• Equity compensation.
• Medical, dental, and vision coverage.
• HSA/FSA.
• 401(k).
• Work-from-home stipend.
• Therapy reimbursement.
• 16-week parental leave for eligible employees.
• Carrot Fertility annual reimbursement and membership.
• 13 paid holidays and a holiday break between December 25 and December 31.
• Flexible PTO.
• Employee Assistance Program.
• Training and professional development.