Area Manager

Responsibilities

• Coach, manage, and develop a team of 30–100 associates (with training and support from site leadership).
• Communicate policies, act as primary information source for the team, maintain compliance, and take corrective action when needed.
• Create, manage, and support recognition programs across the department.
• Support all safety programs and OSHA compliance to ensure a safe work environment; ensure procedures for building security and product loss prevention.
• Own performance reporting for areas of responsibility, including on-time receiving/shipping, inventory accuracy, and packing quality.
• Hold team to SLA expectations and provide concise verbal/written reports of performance and action plans.
• Facilitate troubleshooting with cross-functional partners on fulfillment issues.
• Serve as escalation point to mitigate risks and resolve issues.
• Measure and respond to inventory accuracy gaps, identify root causes.
• Review defect rates to identify trends and improvement opportunities internally and across the network.
• Track learnings and best practices to contribute to SOPs.
• Help prioritize resolution of systemic problems with Growth and Engineering teams.

Requirements

• Bachelor's degree completed within the last 12 months, or expected within the next few months.
• Demonstrated leadership experience from campus organizations, athletics, ROTC/military, student government, internships, or part-time/summer jobs.
• Strong problem-solving skills and comfort learning new processes in a fast-paced, ambiguous environment.
• Strong computer literacy, including Google Sheets/Excel.
• Clear, confident written and verbal communication skills.
• Collaborative, personable approach with affinity for cross-functional work.
• Great attention to detail and appreciation for operational complexity.
• Willingness to work any permanent shift, including overnights, holidays, and weekends.
• Ability to lift up to 49 pounds, frequently push/pull/squat/bend/reach, and stand/walk up to 10–12 hours.
• Ability to work in varying noise and temperature (60–90°F).
• Ability to work on a secure mezzanine up to 40 feet (if applicable).

Nice-to-Haves

• Coursework, internships, or part-time experience in warehousing, fulfillment, supply chain, or logistics.
• Exposure to SQL or other reporting/data tools.
• Experience collaborating with external partners or vendors.