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InstabaseInstabaseAtlanta, GA

Solutions Engineer

Builds customized AI solutions on Instabase platform post-sales using prompt engineering and Python scripting. Collaborates with customers to integrate APIs/databases, troubleshoot issues, and deliver production-grade implementations for enterprise operations.

112k – 143k/yr
RemoteSolutions Architecture

About the role

What you’ll do

  • Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
  • Deliver an exceptional post-sales customer experience
  • Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
  • Work with APIs and databases to integrate with other systems and technologies
  • Develop and implement production-grade solution within the customer’s environment
  • Assist in troubleshooting and resolving technical issues that may arise during the implementation process
  • Provide technical training and support to customers and team members
  • Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
  • Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
  • Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience

About you

  • Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts
  • Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers
  • Experience in Python scripting
  • Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
  • Experience in working on the Instabase platform or similar automation platforms
  • Excellent problem-solving skills and ability to troubleshoot technical issues
  • Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously
  • Strong attention to detail and ability to deliver high-quality work

Compensation

For US-based roles: The base salary range for this role is $112,000 to $143,000 + bonus, equity, and US Benefits. The actual pay may vary based on factors such as location, experience, and skills.

Skills

Prompt EngineeringPythonAPIsREST APIsSQLNoSQLMongoDBMachine LearningLLMsInstabase

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