Data Partnerships

Responsibilities

Be the Voice of Data Partners

• Own relationships with a portfolio of data partners as their primary contact and internal advocate.
• Build trusted relationships through regular communication, quarterly business reviews, and proactive outreach.
• Understand each partner's business model, product roadmap, growth goals, and challenges.

Drive Partner Success and Satisfaction

• Monitor partner health metrics, including usage, data quality, customer satisfaction, and commercial performance.
• Identify opportunities to help partners grow through improved visibility, positioning, co-marketing, and product improvements.
• Troubleshoot partner issues by coordinating across internal teams to resolve technical, commercial, and operational challenges.

Advocate Internally for Partner Needs

• Translate partner feedback into actionable insights for Product, Engineering, and leadership.
• Champion partner priorities in product roadmaps and strategic decisions.
• Work with Product and Engineering to improve partner integrations, data presentation, and the overall partner experience.

Enable Partner Growth Through Clay

• Help partners understand customer data usage, performance, and areas for improvement.
• Coordinate co-marketing opportunities, case studies, webinars, and other partner initiatives.
• Share performance insights and best practices to improve data quality and coverage.

Ensure Operational Excellence

• Track and report partner performance, satisfaction scores, and engagement metrics.
• Manage contract renewals and commercial discussions in partnership with leadership.
• Maintain partner documentation, communication cadences, and relationship management systems.

Requirements

• 3–5 years of experience in partnership management, account management, customer success, or business development, preferably in B2B SaaS or data/API companies.
• Strong relationship-building skills and the ability to establish trust and credibility with external partners.
• Excellent communication and interpersonal skills, including the ability to translate technical concepts for business stakeholders and business needs for technical teams.
• Experience working cross-functionally with Product, Engineering, Marketing, and other internal teams.
• Strong problem-solving skills and the ability to navigate ambiguity and prioritize competing needs.
• Data-driven approach to measuring partner health and identifying improvement opportunities.
• Empathy and advocacy for partner success.
• Comfort working in a fast-paced, high-growth environment with shifting priorities.

Nice to Have

• Familiarity with data enrichment tools, APIs, or B2B data ecosystems.
• Experience managing partnerships at scale, including 20+ partners.
• Background in sales, go-to-market, or working closely with revenue teams.

Compensation and Benefits

• Annual salary range of $130,000–$200,000.
• Employees can work with world-class coaches specializing in creativity, management, and related areas.