Growth Account Executive

Responsibilities

• Serve as the primary commercial point of contact for a book of Stedi’s fastest-growing customers, representing a significant percentage of monthly recurring revenue.
• Manage a CRM pipeline of expansion opportunities, including upsells, cross-sells, renewals, and transaction-usage growth.
• Bring revenue expansion opportunities from ideation through execution by identifying use cases, supporting technical validation, addressing pricing and contractual blockers, and ensuring product adoption.
• Interface daily with executive leaders, product managers, engineers, and operations teams through Slack, Zoom, email, and in-person meetings.
• Surface product and payer-level usage insights to address issues preventing additional product adoption.
• Collaborate with solutions engineering, payer operations, data analytics, and leadership on customer engagements.

Requirements

• 4+ years of quota-carrying sales, account management, sales engineering, or customer success experience.
• Strong track record supporting customers adopting and using technical, API-driven products.
• Experience getting contracts signed.
• Previous healthcare experience, particularly with software companies selling to payers, providers, revenue cycle management businesses, or EHR and practice management systems.
• Comfort working with, selling, and supporting technical API products.
• Ability to manage many open threads while remaining responsive, organized, and thorough.
• Ability to become a trusted customer advisor and help customers innovate on the platform to drive business outcomes.
• Resourcefulness, self-motivation, self-discipline, urgency, and strong communication.

Compensation

• Annual on-target earnings range: $150,000–$190,000, inclusive of base salary and sales commissions or bonus target.
• The range may cover multiple experience levels and will be narrowed during the interview process based on experience, location, and qualifications.